Effective Date: 1 December, 2024

Welcome to Okuva Security! By accessing or using our website, services, or products, you agree to comply with and be bound by the following terms and conditions (the “Terms”). Please read these Terms carefully before using our services. If you do not agree to these Terms, please refrain from accessing our services.

1. Definitions

• “Company,” “we,” “our,” and “us” refer to Okuva Security.
• “User,” “you,” and “your” refer to individuals or entities accessing or using our services.
• “Services” refer to security solutions, training programs, certifications, subscription plans, and other offerings provided by Okuva Security.
• “Website” refers to [Insert Website URL].

2. Acceptance of Terms

By using our services, you:

1. Confirm you are at least 18 years of age or have parental/guardian consent.
2. Agree to these Terms and any updates or modifications.
3. Accept responsibility for compliance with applicable laws while using our services.

3. Services Overview

Okuva Security provides a range of services, including but not limited to:

• Security personnel training and certifications.
• On-demand and subscription-based security contracting.
• Concierge, driver training, and event security.

Certain services may require subscription payments, certification fees, or other charges as outlined in Section 5.

4. Subscription Payments

4.1 General

Certain services provided by Okuva Security, including advanced training programs and recurring security contracting, require a subscription payment. By subscribing, you agree to the following:

• Payment of the subscription fee as detailed during the sign-up process.
• Automatic renewal of your subscription unless canceled in accordance with Section 4.4.

4.2 Billing and Payment

• Payments must be made in advance via accepted payment methods (credit/debit cards, bank transfer, etc.).
• Failure to process payment may result in suspension or termination of services.

4.3 Refunds

Refunds for subscription payments are subject to our Refund Policy, detailed in Section 9.

4.4 Cancellation

• You may cancel your subscription at any time through your account settings or by contacting customer support.
• Cancellations apply to the next billing cycle; no refunds are provided for unused portions of the current cycle.

5. Certifications

5.1 Certification Process

• Certificates are issued upon successful completion of eligible training programs.
• Certification validity and renewal requirements are detailed within the specific program description.

5.2 Certification Fees

• Certification fees are separate from subscription payments unless explicitly stated.
• Fees are payable prior to the issuance of the certificate.

5.3 Revocation of Certification

Okuva Security reserves the right to revoke certifications in cases of fraud, non-compliance, or misuse.

6. User Responsibilities

By using our services, you agree to:

1. Provide accurate and complete information during registration or service use.
2. Maintain the confidentiality of your account credentials.
3. Use our services only for lawful purposes and refrain from:
   • Harming or disrupting our systems.
   • Misusing certifications or engaging in fraudulent activities.
   • Violating any applicable laws or regulations.

7. Intellectual Property

All content on the website, including text, graphics, logos, and software, is the property of Okuva Security or its licensors. You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitations of Liability

To the fullest extent permitted by law, Okuva Security is not liable for:

1. Indirect, incidental, or consequential damages arising from service use.
2. Losses resulting from unauthorized access to your account.
3. Issues caused by third-party tools or services used in conjunction with our offerings.

9. Refund Policy

Refunds are considered on a case-by-case basis and are issued solely at Okuva Security’s discretion. Refunds for subscription services or certification fees will only be processed under the following conditions:

1. Errors in billing or duplicate payments.
2. Services not delivered as agreed.

All refund requests must be submitted in writing within 14 days of the disputed transaction.

10. Termination

Okuva Security reserves the right to suspend or terminate services without notice if:

1. You breach these Terms.
2. Payment is not received for services rendered.
3. Fraudulent or harmful activity is detected.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your data.

12. Modifications to Terms

Okuva Security may revise these Terms at any time. Updated Terms will be posted on our website, and continued use of our services signifies acceptance of the changes.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes shall be subject to the exclusive jurisdiction of courts in [Insert Location].

14. Contact Information

For inquiries regarding these Terms, subscriptions, or certifications, please contact:
Email: info@okuva.online
Phone: +1 (647) 377-8463
Address: The Hillsborough,
108 Corporate Drive Unit 12, Scarborough, M1H 2M9

Thank you for choosing Okuva Security. Your safety and trust are our priorities!